Workplace mental health programs

Duration

• Face-to-face – 1 day workshop
• Virtual – 2 x 2.5 hour webinars

Audience

• People leaders
• Maximum of 20 participants per session

Our Workplace mental health essentials for leaders program provides an opportunity for people leaders to build and reaffirm skills in the identification and early support of compromised mental health in the workplace.

The program builds leader confidence in identifying and managing psychosocial hazards, balancing performance management and mental health, and equips leaders to support people experiencing an instance of poor mental health to return to the workplace after a period of leave.

Learning outcomes

• Understand the business case for investing in mental health in the workplace
• Understand the people leader’s role in cultivating a mentally healthy workplace
• Learn early identification skills of compromised mental health
• Learn practical skills for managing compromised mental health of employees
• Identify and manage psychosocial hazards in the workplace
• Manage the return to work process
• Understand the importance of self-care for developing resilience

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Duration

• Face-to-face – 1/2 day workshop
• Virtual – 2.5 hour webinar

Audience

• All employees
• Maximum of 20 participants per session

Working with vulnerable people can be both rewarding and challenging.

This workshop is designed to promote the skills and techniques essential to interacting effectively with vulnerable clients.

Participants learn strategies to support, empower, and appropriately refer vulnerable and distressed people as well as techniques to look after themselves during and after challenging interactions.

Learning outcomes

• Identify and understand vulnerability and distress in people
• Learn strategies to manage a difficult conversation
• Know and stay within the limits and boundaries of your role
• Identify risks of suicide and self-harm and escalate safely
• Self-care during and after difficult interactions

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Duration

• Face-to-face – 1 hour workshop
• Virtual – 1 hour webinar

Audience

• People leaders
• Maximum of 20 participants per session

New WHS regulations put a spotlight on factors that impact our mental health at work.

The lead well: psychosocial risk management program adopts a practical, plain-English approach to help leaders understand these factors and develop skills to lead for better psychological health and safety.

The program provides an overview of a leader’s obligations to manage psychosocial risks in the workplace and builds confidence and capability to address these risks.

Learning outcomes

• Understand legislative and regulatory requirements and the responsibilities of people leaders
• Learn how to identify and address psychosocial risks in your team
• Explore practical strategies to foster psychological safety and team wellbeing

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Duration

• Face-to-face – 1 day workshop
• Virtual – 2 x 2.5 hour webinars

Audience

• Functional leaders with accountability for managing psychosocial risk (WHS, P&C etc.)
• Maximum of 20 participants per session

The prevalence and cost of poor mental health is increasing and has placed global attention on the appropriate management of psychosocial factors.

In this masterclass, explore practical approaches to implementing a Psychosocial Risk Management Framework which will not only allow your organisation to comply with legislative obligations, but genuinely improve the experience of all team members performing their work roles to optimise wellbeing and performance.

Learning outcomes

• Understand the legislative and regulatory requirements of employers
• Build knowledge and capability to apply the Code of Practice in your organisation
• Learn how to plan and execute an organisation-wide approach to psychosocial risk management

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Duration

• Face-to-face – 1/2 day workshop
• Virtual – 2.5 hour webinar

Audience

• All employees
• Maximum of 20 participants per session

Handling aggressive or challenging customer behaviours can be a significant challenge for employees.

Although aggressive behaviour appears easy to recognise, defining and managing aggressive behaviour effectively proves more difficult.

This program empowers employees to take a proactive approach to diffuse and manage aggressive behaviour in a confident and competent manner.

Learning outcomes

• Learn how to de-escalate intense emotions using practical, evidence-based techniques and strategies
• Understand how to utilise the physical space to keep safe, apply victim posturing and find exit strategies in situations where de-escalation strategies are insufficient
• Gain confidence in following escalation protocols and reporting incidents appropriately
• Develop skills in how to provide support to others following an incident
• Identify self-care strategies participants can use to maintain positive wellbeing after an incident has occurred

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Duration

• Face-to-face – 1/2 day workshop
• Virtual – 2.5 hour webinar

Audience

• People leaders
• Maximum of 20 participants per session

Aggressive customer behaviour can have a significant impact on the safety and wellbeing of team members.

In this workshop people leaders learn to support their team by exploring strategies to enable a proactive approach to managing aggressive behaviour in the workplace.

Learning outcomes

• Explore managerial and workplace strategies to prevent aggressive customer behaviour
• Increase confidence to coach and build staff capability in managing challenging customer behaviours
• Build skills to assist and support staff in dealing with aggressive customer situations with evidence-based strategies

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Duration

• Face-to-face – 1/2 day workshop
• Virtual – 2 hour webinar

Audience

• All employees
• Maximum of 20 participants per session

Increased stress, productivity demands, busier schedules and frequent change means resilience is not just a ‘nice-to-have’ in the workplace – it’s vital.

This workshop covers the practical elements of resilience, how it links to individual and organisational wellbeing and productivity, and individual action planning.

Learning outcomes

• Understand what resilience is and how it empowers people to recover quickly from adverse events and setbacks
• Explore the seven resilience factors that promote wellbeing and flourishing: personal mission, values alignment, emotion management, problem solving, concentration & focus, social involvement and physical wellness
• Develop evidence-based resilience strategies for immediate application within and outside of the workplace
• Design a personal action plan to enable sustainable change

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Duration

• Face-to-face – 1/2 day workshop
• Virtual – 2.5 hour webinar

Audience

• All employees
• Maximum of 20 participants per session

The Maintaining resilience through change workshop provides participants with an understanding of the psychology of workplace change and how to adapt and support themselves professionally and personally through uncertainty.

Utilising contemporary theories of stress, positive psychology and our acclaimed practical resilience framework, the workshop highlights key behavioural, cognitive and social factors people can focus on to successfully navigate uncertainty and change.

Learning outcomes

• Understanding psychological responses to change and their impact on yourself and others
• Learn practical ways to build and maintain personal resilience through uncertainty and change
• Develop strategies to navigate change successfully

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Duration

• Face-to-face – 1/2 day workshop
• Virtual – 2.5 hour webinar

Audience

• People leaders
• Maximum of 20 participants per session

Rising levels of workplace stress have created a heightened need for team resilience.

Far too often, team members are merely surviving – not thriving – and operating in ways that are not sustainable in the long term.

In this workshop, we focus on practical tools that leaders can use with their teams to promote wellbeing, synergy and cohesion.

Learning outcomes

• Review the range of challenges and stressors that affect teams in modern day workplaces
• Understand how a strengths-based approach can be leveraged to increase collaboration and team performance
• Develop skills to constructively check in with colleagues and engage in difficult conversations
• Explore the seven resilience factors that promote wellbeing and flourishing: personal mission, values alignment, emotion management, problem solving, concentration and focus, social involvement and physical wellness
• Design a personalised action plan to enable sustainable changes in your team

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Duration

• Face-to-face – 1/2 day workshop
• Virtual – 2.5 hour webinar

Audience

• People leaders
• Maximum of 20 participants per session

The Leading teams through change workshop provides people leaders with an understanding of the psychology of workplace change and how to adapt to and proactively support team members through uncertainty and ambiguity.

Utilising contemporary theories of stress, positive psychology and our acclaimed practical resilience framework, the workshop highlights how people leaders can exert influence and intervene where required to smooth people’s transition through workplace change and minimise business interruptions.

Learning outcomes

• Learn the typical responses to change that you might see within a team
• Understand how to communicate change effectively
• Explore strategies to navigate different responses to change
• Build confidence to support teams effectively through uncertainty and change

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Duration

• Face-to-face – 1/2 day workshop
• Virtual – 2.5 hour webinar

Audience

• All employees
• Maximum of 20 participants per session

Psychological first aid is a practical, evidence-based approach to prevent and manage to prevent and manage psychological injury and promote positive wellbeing

Communicorp’s psychological first aid program reflects current best practices and incorporates the ‘Look, listen, and link’ model endorsed by the World Health Organisation.

Learning outcomes

• Understand how to apply Psychological First Aid during and after a critical incident
• Appropriately identify, intervene and prevent psychological illness at work, in line with Work Health and Safety responsibilities
• Identify practical support strategies for staff who are showing signs of compromised mental health
• Identify practical self-care strategies to manage your own wellbeing

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Duration

• Face-to-face – 2.5 workshop
• Virtual – 2 hour webinar

Audience

• All employees
• Maximum of 20 participants per session

Working with people affected by traumatic events or challenging circumstances can have a significant impact and requires certain skills and capabilities.

This introductory session focuses on building participant understanding of vicarious trauma in the workplace and provides examples of practical strategies to better manage the risk of vicarious trauma in the workplace.

Learning outcomes

• Define and understand the nature of vicarious trauma
• Identify potential triggers for vicarious trauma within the context of your work environment
• Recognise the impact and early warning signs of vicarious trauma
• Learn self-care strategies for managing vicarious trauma
• Explore avenues for additional support

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Duration

• Face-to-face – 1/2 day workshop
• Virtual – 2.5 hour webinar

Audience

• People leaders
• Maximum of 20 participants per session

This workshop focuses on supporting leaders to understand and manage the risk of vicarious trauma within their teams.

The program content builds on the Understanding vicarious trauma workshop and expands to build leader skill knowledge and confidence in managing vicarious trauma.

It addresses practical control measures leaders can put in place to mitigate this risk.

Learning outcomes

• Understand the nature of vicarious trauma
• Identify potential triggers for vicarious trauma within the context of your work environment
• Understand your role as a leader and your duty of care
• Recognise the impact and early warning signs of vicarious trauma within your team
• Explore personal and workplace risk factors, and strategies to address these
• Build awareness of different supports and referral pathways

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Duration

• Face-to-face – 1/2 day workshop
• Virtual – 2.5 hour webinar

Audience

• Employees in senior or specialised roles at heightened risk of vicarious traumas
• Maximum of 20 participants per session

The vicarious trauma extension workshop has been designed to support participants in roles at heightened risk of vicarious trauma.

The content will build on the Understanding vicarious trauma workshop and incorporate more advanced concepts and strategies including developing resilience, protective approaches and strategies to optimise self-monitoring and self-management.

Learning outcomes

• Define and understand the nature of vicarious trauma
• Identify potential triggers for vicarious trauma within the context of your work environment
• Recognise the impact and early warning signs of vicarious trauma
• Learn self-care strategies for managing vicarious trauma
• Explore avenues for additional support

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Duration

• Face-to-face – 1 day workshop
• Virtual – 2 x 2.5 hour webinars

Audience

• All employees
• Maximum of 20 participants per session

The Viewing objectionable material workshop builds skills in the development of psychological preparedness for dealing with potentially traumatising exposure to objectionable material in workplace.

It equips participants to develop a resilience toolkit to aid in the better management of personal stress and self-monitoring when exposed to objectionable content.

Learning outcomes

• Understand the unique stressors associated with exposure to objectionable materials
• Learn how to identify signs of secondary stress / vicarious trauma in yourself and others
• Practice strategies to promote positive wellbeing
• Build self-awareness and the ability to monitor impacts and stress
• Develop practical strategies to implement in the workplace to deal with viewing of objectionable materials and related issues

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