Workplace mental health programs

Format

• Face-to-face – 1/2 day workshop
• Virtual – 2.5 hours
• eLearning – 20 minutes

Audience

• All employees

Mental health essentials is our flagship program. This program explores the mental health continuum and encourages positive help-seeking behaviours.

It includes warning signs to look out for and care strategies for self and others.

Mental health essentials is often recommended as a precursor to our other programs.

Learning outcomes

• Understand the role you play in contributing to a psychologically safe and healthy workplace
• Learn to recognise the early warning signs of compromised mental health in self and others
• Develop insights into the practical skills for wellbeing conversations
• Explore escalation and support pathways for managing compromised mental health
• Understand the importance of self-care for developing resilience

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Format

• Face-to-face – 1 day
• Virtual – 2 x 2.5 hours

Audience

• People leaders
• Maximum of 20 participants per session

This workshop empowers leaders with the skills to identify and support team members facing mental health challenges.

It instils confidence in addressing psychosocial hazards and balancing performance management and wellbeing needs.

Learning outcomes

• Understand the business case for investing in mental health in the workplace
• Understand the people leader’s role in cultivating a mentally healthy workplace
• Learn early identification skills of compromised mental health
• Learn practical skills for managing compromised mental health of employees
• Identify and manage psychosocial hazards in the workplace
• Manage the return to work process
• Understand the importance of self-care for developing resilience

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Format

• Face-to-face – 1/2 day
• Virtual – 2.5 hours

Audience

• All employees
• Maximum of 20 participants per session

Psychological first aid is a practical, evidence-based approach to prevent and manage psychological injury and promote positive wellbeing.

This workshop introduces current best practices and incorporates the ‘look, listen, and link’ model endorsed by the World Health Organisation

Learning outcomes

• Understand how to apply psychological first aid during and after a critical incident
• Appropriately identify, intervene and prevent psychological illness at work, in line with work health and safety responsibilities
• Identify practical support strategies for staff who are showing signs of compromised mental health
• Identify practical self-care strategies to manage your own wellbeing

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Format

• Face-to-face – 1 hour
• Virtual – 1 hour

Audience

• People leaders
• Maximum of 20 participants per session

New WHS regulations put a spotlight on factors that impact our mental health at work.

This program adopts a practical, plain-English approach to help leaders understand these factors and develop skills to lead for better psychological health and safety.

It provides an overview of a leader’s obligations to manage psychosocial risks in the workplace and builds confidence and capability to address these risks.

Learning outcomes

• Understand legislative and regulatory requirements and the responsibilities of people leaders
• Learn how to identify and address psychosocial risks in your team
• Explore practical strategies to foster psychological safety and team wellbeing

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Format

• Face-to-face – 1 day
• Virtual – 2 x 2.5 hours

Audience

• WHS and P&C leaders
• Maximum of 20 participants per session

This masterclass introduces a framework to manage psychosocial risk and practical implementation steps.

It equips participants with knowledge and resources to comply with legislative obligations and genuinely improve the employee experience.

Learning outcomes

• Understand the legislative and regulatory requirements of employers
• Build knowledge and capability to apply the Code of Practice in your organisation
• Learn how to plan and execute an organisation-wide approach to psychosocial risk management

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Format

• Face-to-face – 1 hour
• Virtual – 1 hour

Audience

• Executive leaders
• Maximum of 20 participants per session

This briefing introduces psychosocial risk management legislation and international standards and clarifies the obligations of employers and leaders.

There is a focus on the role of senior leaders in fostering a psychologically safe and healthy workplace.

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Format

• Face-to-face – 1/2 day
• Virtual – 2.5 hours

Audience

• All employees
• Maximum of 20 participants per session

This workshop provides participants with an understanding of vicarious trauma and introduces practical, preventative strategies to mitigate this risk.

It is highly relevant for employees who are exposed to traumatic content and/or work with people who have experienced trauma.

Learning outcomes

• Define and understand the nature of vicarious trauma
• Identify potential triggers for vicarious trauma within the context of your work environment
• Recognise the impact and early warning signs of vicarious trauma
• Learn self-care strategies for managing vicarious trauma
• Explore avenues for additional support

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Format

• Face-to-face – 1/2 day
• Virtual – 2.5 hours

Audience

• People leaders
• Maximum of 20 participants per session

This workshop helps leaders understand and manage the risk of vicarious trauma within their teams.

It provides practical strategies to mitigate this risk and build leader confidence in supporting their team’s wellbeing.

Learning outcomes

• Understand the nature of vicarious trauma
• Identify potential triggers for vicarious trauma within the context of your work environment
• Understand your role as a leader and your duty of care
• Recognise the impact and early warning signs of vicarious trauma within your team
• Explore personal and workplace risk factors, and strategies to address these
• Build awareness of different supports and referral pathways

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Format

• Face-to-face – 1/2 day
• Virtual – 2.5 hours

Audience

• Employees in senior or specialised roles at heightened risk of vicarious traumas
• Maximum of 20 participants per session

The vicarious trauma extension workshop has been designed for participants in roles at heightened risk of vicarious trauma.

The content incorporates protective approaches and strategies to optimise self-monitoring and self-management.

It builds on the vicarious trauma workshop.

Learning outcomes

• Define and understand the nature of vicarious trauma
• Identify potential triggers for vicarious trauma within the context of your work environment
• Recognise the impact and early warning signs of vicarious trauma
• Learn self-care strategies for managing vicarious trauma
• Explore avenues for additional support

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Format

• Face-to-face – 1 day
• Virtual – 2.5 hours

Audience

• All employees
• Maximum of 20 participants per session

The viewing objectionable material workshop develop psychological preparedness for dealing with potentially traumatising exposure to objectionable material in the workplace.

It equips participants to develop a resilience toolkit to aid in managing stress and self-monitoring when exposed to objectionable content.

Learning outcomes

• Understand the unique stressors associated with exposure to objectionable materials
• Learn how to identify signs of secondary stress / vicarious trauma in yourself and others
• Practice strategies to promote positive wellbeing
• Build self-awareness and the ability to monitor impacts and stress
• Develop practical strategies to implement in the workplace to deal with viewing of objectionable materials and related issues

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Format

• Face-to-face – 1/2 day
• Virtual – 2.5 hours

Audience

• All employees
• Maximum of 20 participants per session

Ideal for frontline employees working with aggravated and potentially aggressive clients.

This workshop equips participants with confidence, skills and practical resources to identify and safely address unacceptable behaviours.

Learning outcomes

• Learn how to de-escalate intense emotions using practical, evidence-based techniques and strategies
• Understand how to utilise the physical space to keep safe, apply victim posturing and find exit strategies in situations where de-escalation strategies are insufficient
• Gain confidence in following escalation protocols and reporting incidents appropriately
• Develop skills in how to provide support to others following an incident
• Identify self-care strategies participants can use to maintain positive wellbeing after an incident has occurred

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Format

• Face-to-face – 1/2 day
• Virtual – 2.5 hours

Audience

• People leaders
• Maximum of 20 participants per session

Aggressive customer behaviour can have a significant impact on the safety and wellbeing of team members.

In this workshop people leaders learn to support their team with proactive approaches to managing aggressive behaviour in the workplace.

Learning outcomes

• Explore managerial and workplace strategies to prevent aggressive customer behaviour
• Increase confidence to coach and build staff capability in managing challenging customer behaviours
• Build skills to assist and support staff in dealing with aggressive customer situations with evidence-based strategies

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Format

• Face-to-face – 1/2 day
• Virtual – 2.5 hours

Audience

• All employees
• Maximum of 20 participants per session

This workshop equips frontline employees to understand boundaries in their role and provide appropriate support and referral pathways for distressed clients and stakeholders.

This includes building confidence and capability to address the risk of suicide safely.

Learning outcomes

• Identify and understand vulnerability and distress in people
• Learn strategies to manage a difficult conversation
• Know and stay within the limits and boundaries of your role
• Identify risks of suicide and self-harm and escalate safely
• Self-care during and after difficult interactions

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Format

• Face-to-face – 1/2 day
• Virtual – 2.5 hours

Audience

• All employees
• Maximum of 20 participants per session

Increased stress, productivity demands, busier schedules and frequent change means resilience is not just ‘nice-to-have’ at work. It’s become vital.

This workshop covers the practical elements of resilience, how it links to individual and organisational wellbeing and productivity, and individual action planning.

Learning outcomes

• Understand what resilience is and how it empowers people to recover quickly from adverse events and setbacks
• Explore the seven resilience factors that promote wellbeing and flourishing: personal mission, values alignment, emotion management, problem solving, concentration and focus, social involvement, and physical wellness
• Develop evidence-based resilience strategies for immediate application within and outside of the workplace
• Design a personal action plan to enable sustainable change

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Format

• Face-to-face – 1/2 day
• Virtual – 2.5 hours

Audience

• People leaders
• Maximum of 20 participants per session

Far too often, team members are surviving – not thriving – and operating in ways that are not sustainable in the long term.

In this workshop, we focus on practical tools that leaders can use with their teams to promote wellbeing, synergy and cohesion.

Learning outcomes

• Review the range of challenges and stressors that affect teams in modern day workplaces
• Understand how a strengths-based approach can be leveraged to increase collaboration and team performance
• Develop skills to constructively check in with colleagues and engage in difficult conversations
• Explore the seven resilience factors that promote wellbeing and flourishing: personal mission, values alignment, emotion management, problem solving, concentration and focus, social involvement and physical wellness
• Design a personalised action plan to enable sustainable changes in your team

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Format

• Face-to-face – 1/2 day
• Virtual – 2.5 hours

Audience

• All employees
• Maximum of 20 participants per session

This workshop provides participants with an understanding of the psychology of workplace change and how to work effectively through uncertainty.

Utilising contemporary theories of stress, positive psychology and our practical resilience framework, the workshop highlights key behavioural, cognitive and social factors people can focus on to successfully navigate uncertainty and change.

Learning outcomes

• Understanding psychological responses to change and their impact on yourself and others
• Learn practical ways to build and maintain personal resilience through uncertainty and change
• Develop strategies to navigate change successfully

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